Many situations arise in everyday life where individuals must express disagreement, whether it’s about making pivotal decisions at work with a business partner or navigating ideological differences with loved ones.
Moreover, a significant factor contributing to this tendency is “naive realism,” which asserts that individuals believe their perception of the world reflects an unbiased and objective view of reality.“On average, speakers felt a listener listened to them better when the listener focused on the speaker, demonstrated understanding and showed respect and interest in what the speaker was saying.
The next time you find yourself disagreeing with someone, it will likely help to do so with gentle curiosity, a willingness to learn and to dive deeper into the other person’s perspectives and motivations.When disagreements arise, most people tend to become defensive, form opinions about the other person and let various presumptive thoughts flood their minds between the initial disagreement and the subsequent exchanges.
“Before a conversation, speakers and listeners may want to clarify what they are looking for or trying to provide in the conversations so that they can communicate in a way that serves the collective goal better,” the researchers suggest.
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