Amazon charges student thousands over four-day-late textbook

“To ramp that up to $3800? That to me seems like extortion,” he told the network.“I think there are other companies that are probably doing the same thing.”

Her father told the publication it was unfair to target vulnerable students with excessive fees and questioned what would happen if they were late to return multiple books or happened to have them stolen.“What if it was four, five, or six books. Would the tab be $20,000?”“This was an isolated error that we quickly resolved directly with the customer and have issued a refund,” an Amazon spokesperson told the publication.

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