investigation into whether the company broke the agency's rules after a 911 outage. Over a period of one hour and 44 minutes in December 2022, the outage prevented hundreds of emergency calls from going through in Alabama, Florida, Georgia, North Carolina, South Carolina and Tennessee, the FCC said.was akin to one that occurred two months earlier.
“When you call 911 in an emergency, it’s critical that your call goes through,” FCC Chairwoman Jessica Rosenworcel said in a statement. “Today’s action is part of the FCC’s ongoing effort to ensure that the public has reliable communications, including access to 911.”