Old Time Drive In Burgers serves up ‘old school’ caring customer service

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Owner and customer loyalty arrive along with a meal at this small, family-owned restaurant.

Scott and Gladys Cappiello, of Shadow Hills, visit Old Time Drive In for one of many meals they have at the family business which was founded almost 40 years ago in Shadow Hills on Wednesday, June 19, 2024.

He invited me to lunch to meet Voula. He thinks there is a story to tell about this little slice of Americana that opened its doors in 1985 and never changed the calendar. Two of the first customers to walk in were Scott and Gladys. Wiping down tables, and making sure the ketchup bottles, and salt and pepper shakers were full was the least she and her sisters could do to help.

As we talked, Gladys reached across the table and took Voula’s hand, mesmerized by her sparkling, gold flaked nail polish. “So, pretty,” Gladys said. Voula thanked her, and took her other hand. Manager and founder’s daughter, Voula Psihalopoulos, visits with longtime customers Gladys and Scott Cappiello at her family’s business Old Time Drive In, founded almost 40 years ago, on Wednesday, June 19, 2024 in Shadow Hills.

 

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