Organisations have long claimed that employees are their greatest asset but the mixed quality of training suggests otherwise, according to recent research. As organisations struggle to find workers with the right skills, and technologies including artificial intelligence require workers to “upskill”, or learn new skills faster, what does good training look like? With about 1.
AI can help automate and co-ordinate large training programmes. Mastercard uses an internal “talent-management” platform to match employees to skills, including project management and mapping business processes. The platform also connects workers to projects, volunteering, job openings, and mentors at the global payments provider.
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