Technical problems and delays with FAFSA have pushed back this year's college decision process for schools, students and their families. KPBS reporter Katie Anastas spoke to a college advisor who says the most urgent need is fixing technical problems with the new form.
“And then, when it finally did get rolled out, we realized that there were multiple issues that were preventing several of our students from being able to submit, or to complete, the application,” he said. Federal education officials said the new funding will help school districts, nonprofits and other groups put on FAFSA submission clinics and make advisors available outside of regular school hours.
She said the funding will help states, districts and community groups reach more students who need to fill out the FAFSA, especially students of color and first-generation college students.“We can host all of these different support groups on Saturdays or after school, but if the issue lies in being able to contact somebody on their end to be able to verify their identity, and we're not even getting a phone call answered, there's nothing we can do,” he said.
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