Texts about outstanding toll balances are scams

Many roads across the country have tolls, which require people to make a payment in order to drive a specific route. Tolls usually can be paid with cash or electronically.

Some states use toll collection companies like E-Z Pass or SunPass to collect money from drivers electronically. If a toll payment is missed, drivers may receive a notice about the toll violation or have to pay an additional fee.said they’ve received text messages about toll payments. The text messages typically tell the recipient they have an outstanding toll balance and that they must pay $50 to avoid a late fee. The message prompts the recipient to click a link to pay the balance.

Several government organizations and toll agencies across the country have also issued warnings about the scam texts, including agencies in Most of these warnings say the message is a scam because toll collection agencies would never send a text message with personal account information to customers. The scam texts also typically have multiple red flags that indicate they’re not legitimate. One text shared with VERIFY claims to come from “Ohio toll services.” But the message was sent from a 306 area code, which traces back to Saskatchewan, a province in Canada.

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