A photography firm has “sincerely” apologised to parents after additional school pictures omitted children with “complex” needs.
One of the children removed from the photographs was a wheelchair user whose twin sister was distraught to learn she had been omitted from an image that was offered to parents to purchase. The statement, published on X, formerly Twitter, said: “Recently, after capturing a class group photograph, one of our photographers took additional images of the class group which omitted some members of the class from the photograph.
“We are a family-run business and photograph at schools across the UK and would like to reassure our customers that this is not standard procedure for our company and we are taking this matter very seriously.Aberdeenshire Council also apologised to parents after the issue was flagged, stating the decision was not taken by the school.Natalie Pinnell, whose daughter Erin was among those excluded from the photographs, told the Press and Journal it felt like her child was “erased from history”.
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