Learning leadership from the inside out

His boss’s boss asked him a simple question, to get him in the game. Feeling more confident, Roger was comfortable to speak up and correct a misstep. They were scrutinising a spreadsheet that modelled aggregate balances rather than the cash flow that would determine its ability to survive. Within a few years, he rose to the C-suite.

Second, how do we reconstruct the anatomy of leadership? Leadership has long been seen as a set of competencies to be mastered. But many exemplary leaders had little training in anything. Abraham Lincoln had a year of schooling, Mother Teresa and Eleanor Roosevelt never went to college, while Steve Jobs was a college dropout. Mahatma Gandhi and Nelson Mandela were, by their own admission, poor students.

How did these ordinary people become extraordinary leaders? They took simple actions in pursuit of their goals, such as showing appreciation of an opponent to help open up their hearts, fusing opposing ideas to build a bridge, or shifting their thoughts and feelings to establish a positive intention for a crucial conversation. These actions were all focused on activating a high-performance state within themselves and others.

When executives take stewardship of their inner state and help their team do the same, insecurities, habits and ego fall away and breakthrough performance can arise. They can do so with small actions to activate one of the five core energies — for example, taking people on an inspired hero’s journey; dialling down or redirecting a negative emotion; acknowledging a stumble; or apologising and adjusting.

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