Disabled student in SIA seat row says she's 'hurt' by comments questioning her claims of crew’s ‘discriminatory’ behaviour

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SINGAPORE — Ms Isabella Beale, the 23-year-old student who claimed that she was discriminated by Singapore Airlines (SIA) staff on her flight to and from Europe, said on Wednesday (March 15) that she felt hurt by public feedback slamming her in defence of SIA, whose response she calls 'insufficient'.

A reader, Patrick Tan Siong Kuan, also wrote to TODAY on Wednesday to say that the SIA staff should be"applauded for doing the right thing" for the safety of all the passengers and crew.

Ms Beale — who is from Australia and studying law at the University of Melbourne — told TODAY:"I feel hurt by some of the responses online to my story. As a disabled woman I often feel like my voice is ignored or ridiculed. "I should not have been publicly humiliated and degraded. My disability shouldn’t have been called ‘a problem’ by staff."On the steps SIA said it had taken following the incident, Ms Beale said that these were"insufficient".

Ms Beale also claimed that several people have reached out to her and said that they have also experienced"degrading treatment" from the airline.

 

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What were the exact words SIA crew used? 🤔 I was also asked to swap seat on a UA domestic flight before.

She should not have even request/accept the emergency seating to begin with knowing her own physical condition. Consider the potential risk it could have to the safety of other passengers in case of an emergency.

I am a disabled person, but my disability is not obvious. If the check-in crew accidentally allocated an emergency exit seat to me during check-in, upon boarding, l will inform the crew to move me to another seat as I would not want to endanger the lives of others on the plane.

This is the WOKE culture lor! What to do? If there is no discrimination how does company choose who to employ? Stop all these nonsense talks about no discrimination lah!

By requesting disabled pax to move seat to a non emergency exit is reasonable....how else do u do it without sounding discriminatory by the look of it. In the 1st instant if the checkin staff has been vigilant this would not have happened.

There is a difference between rude or impolite and discrimination.

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