Parents have raised complaints about the city's school bus systems pointing to problems with call center responsiveness and accessibility issues.Officials from New York City's education department are facing questions about problems with school bus service.
The NYC Council held a joint oversight hearing Monday on the Department of Education's handling of transportation. Parents have raised complaints about the unresponsiveness of call centers when trying to track buses as well as concerns over the obstacles students with special needs face when using the bus.The city said it is working to hire nurses for routes that serve kids with disabilities.
About time! How about investigating drivers' personal use of the buses and being illegally parked on the street & store parking lots.