Chatbot boosts student wellbeing at University of Pretoria

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SPONSORED | The UPTuks Student Counselling Unit offers its 50,000 undergraduate and postgraduate students support resources to optimise studying.

The Student Counselling Unit offers its 50,000 undergraduate and postgraduate students support resources to optimise studyingUP Mobile app is a convenient way for students, staff and alumni to access a comprehensive range of university info, data and services. Picture: SUPPLIED/UP

The Covid-19 pandemic has worsened this, and more students than ever before are disclosing mental health illnesses. SCU’s services, which include cognitive training, academic help, individual consultations, workshops, and webinars, are used by 16,000 students each year. Seeing first-hand the positive impact its services have on students, especially as lockdowns were put into place, SCU wanted to make them available to more students, 24 hours a day.

The UP team can also make content changes or add content without disruption. Thomas Fowler, DotModus CEO says: “When building any sort of service, we’re constantly thinking about not just the immediate implementation, but what the future holds. That’s why Google is such a great platform. It ensures that everything we build can scale, can grow and can continually meet the needs of UP’s student population.

 

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