The adage “every penny counts” was taken to a new extreme, when a school teacher named Fateema Dzulkifli received a warning letter threatening legal action from the National Higher Education Fund Corporation , due to an alleged unpaid debt of RM515 that stemmed from a balance of RM0.01 in her account.that she had already paid off the debt in full, via her Employees Provident Account account back in 2015.
After several attempts, she finally received a response from PTPTN, which clarified that the initial balance snowballed over time due to interest, overdue fees and other costs. On top of that, she was told that the RM0.01 was mistakenly deposited into her account for Takaful services one month after she finished paying off her loan. As she was not responsible, Fateema lodged an appeal with PTPTN and even shared her final statement with them.