Responsiveness is certainly one of the golden rules of teaming and simple workplace professionalism. Indeed, responding promptly to emails even if just to confirm receipt of a task or clarify that you don’t have the requested information is a best practice that everyone should embrace. But the truth is that in certain situations no response is probably the best response. Let’s explore four of these situations where you may be better off not responding at all.
In fact, the consequences can be tragic so avoid the temptation. Instead, try not to email a response until your emotions have calmed. Sometimes you may want to take a walk, talk to a friend or just sleep on it and revisit the message the following day. Also, it’s important to remember that if tensions are running high, it may be better for both of you to push away from the keyboard altogether and instead have a good old-fashioned conversation.
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