I am a second-year student at Bristol who is desperately trying to get a refund of £677 I paid for a university ski trip that was cancelled in March. The tour operator, Wasteland Ski, initially told students it would issue a credit note for basic costs and then cash refunds for “additional costs”. We were told to claim on our travel insurance, which I tried to do, but my claim was turned down on the basis that it was up to the tour operator to refund me.
They’re taking the piste!
If you don't give a refund, what about the customer?
All down hill from here.
Never mind.
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Source: The Guardian - 🏆 84. / 53 Read more »