Most people know Pareto’s principle as the 80/20 rule. Simply put, 80% of results come from “the vital few,” or 20%. So, 80% of business comes from 20% of your customers. Or 80% of your tomato crop comes from 20% of your plants.First, the backstory: Laila is my daughter. She is a beautiful, vibrant young woman who loves seafood and traveling the world, which she does completely on my dime . She’s the oldest of three.
I dubbed what I learned the new 80/20 rule . I’m sharing it with you because it could profoundly influence how you work with others, how you succeed, and how you help others succeed. If my experience is any indication, it could also reframe your relationships, making them more meaningful and more enduring.To preface, I am an African-American man, a computer science major, and father of three. I crunch numbers the way some people run marathons. I own a successful consulting practice.
Disappointment was etched all over her young face. Worse, it was self-disappointment. Worse still, I caused it. My impatience in that conversation was one of the biggest mistakes of my life. I basically told my daughter that her best wasn’t good enough. Realizing this was a crushing, heartbreaking moment for me, triggering serious self-assessment. Although I didn’t ask, I’m sure Laila wasn’t encouraged by the conversation.
He then shared a story with me that turned on the light. He said, “Dwight, a teacher asks a class of students for the plural of the word leaf. One child responds with the word ‘tree.'”He continued, “Dwight, that’s exactly how 80% of people respond to the 20% of children with learning deficits. But for that child, plural means more than one. In an effort to solve the question, in that child’s thought process, a tree is an excellent place to find more than one leaf.
My daughter just graduated from high school. I’m so happy. Mostly because high school can be traumatic for the whole family. It’s a battle getting your child the help they need within the school system.
so true.
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